Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
